Clients in the News: When a patient visits a medical facility, a doctor will likely use a laptop or tablet to access his or her medical records, and to input notes from the current visit. This clerical process, in which the provider inputs data while sitting with the patient, acts as a barrier when it comes to developing a trusting relationship, argues Peter Ragusa, the founder and CEO of Better Day Health, a health-care technology startup based in New Orleans. Read more: